Terms of Use

# Creadev Terms of Use

**Last updated:** October 19, 2026 · **Effective date:** October 19, 2026 · **Version:** 3.1

These Terms of Use ("Terms") are an agreement between you and **Creadev Technologies Inc.** ("Creadev", "we", "us"), a company incorporated in British Columbia, Canada. They govern your use of:

- the Creadev application, distributed through Steam, itch.io and creadev.net;
- games and worlds published with Creadev;
- the website creadev.net;
- our related online services (together, the "Services").

Our Privacy Policy and Child Safety Standards, both available on creadev.net, are part of these Terms. By creating an account, clicking to accept, or using the Services, you accept these Terms. If you don't accept them, don't use the Services.

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## 1. Eligibility

- **Minimum age:** you must be at least 13 years old to create an account or use the Services. Children under 13 may not use the Services.
- **Higher local ages:** some laws set a higher age for using online services or consenting to the use of personal information (for example, 14 in Quebec and up to 16 in some countries of the European Economic Area). If you are below that age where you live, you may use the Services only with your parent's or guardian's consent.
- **Minors:** if you are under the age of majority where you live, a parent or legal guardian must review and agree to these Terms for you and supervise your use. They are responsible for your activity.
- **Restricted users:** you may not use the Services if we previously banned you, if the law prohibits you from receiving them, or if you are subject to Canadian, US, EU, UK or United Nations sanctions or are located in a country or region under comprehensive sanctions.
- **Store terms:** if you obtained Creadev through Steam or itch.io, you must also follow that store's terms.

## 2. Your account

- **Information and security:** give accurate information, including your age range. Keep your password secret. You are responsible for all activity on your account.
- **No sharing:** you may not share, sell or transfer your account, unless a plan we offer allows team access.
- **Compromised accounts:** tell us right away at info@creadev.net if you think your account has been compromised.
- **Closing your account:** you can delete your account at any time from your Account page on creadev.net (Delete account), or by email to privacy@creadev.net. Section 14 explains what happens to your content.

## 3. Licence to use Creadev

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use Creadev while you follow these Terms. Your use is also limited by the features of your plan and by the terms of the store you obtained Creadev from.

You may not, and may not help or allow anyone else to:

- copy, modify, reverse-engineer, decompile, disassemble or extract Creadev, its content packs, file formats, network protocols or server interfaces (APIs), except where the law allows this despite this restriction;
- create, distribute or use cheats, hacks, mods that are not authorised, bots, exploits or other software that changes how the Services work or gives an unfair advantage;
- tamper with, patch or inject code into the Creadev application, or intercept, modify or fake its network traffic;
- circumvent or disable security, encryption, anti-cheat, access controls, licence checks, entitlements, update requirements or usage limits;
- access or try to access accounts, data, servers, databases or systems you are not authorised to access, including other users' accounts and content;
- probe, scan or test the vulnerability of the Services, or breach their security or authentication;
- interfere with or disrupt the Services, servers or networks, for example through denial-of-service attacks, flooding, spamming, or overloading them;
- use bots, scrapers or other automated means to access the Services or collect data from them;
- deliberately exploit bugs or errors (instead, report them to info@creadev.net);
- obtain coins, items, subscriptions or features through fraud, chargebacks made in bad faith, stolen payment methods or unauthorised means;
- extract, resell or redistribute content packs, assets, templates or other Creadev content outside Creadev, except as section 7, item 3 allows;
- use the Services to build a competing asset library or service;
- use the Services for any unlawful purpose, or in breach of any applicable law.

**Security research:** if you find a security vulnerability, report it privately to info@creadev.net and don't exploit it, access other people's data, or disclose it publicly before we have had a reasonable time to fix it.

**Enforcement:** if you break these rules, we may, without notice and without refund, remove content, reverse or remove coins and items obtained improperly, and suspend or permanently ban your accounts and devices. We may also take legal action, claim damages, and report the conduct to law enforcement, and we may cooperate with authorities investigating it.

**Updates:** we may release updates, and we may require you to install the latest version to keep using the Services. Older versions may stop working.

## 4. Your content

**Ownership.** You keep ownership of what you create and upload: games, worlds, levels, scripts, audio, images, models and designs ("User Content"). We don't claim ownership of it.

**Licence to us.** You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, display, distribute and transmit your User Content, only:

- to provide, secure and improve the Services;
- to publish it where you choose to publish it;
- for unpublished content, only to store it for you and your team.

The licence for published content continues for copies that other users already acquired, and for as long as needed to complete transactions. Otherwise it ends when you delete the content or your account, subject to section 14.

**Promotion.** We may show published content (title, screenshots and a short gameplay capture) to promote Creadev or your product. You can opt out by contacting us at info@creadev.net.

**Your responsibility.** You confirm that you have all the rights needed for your User Content, that it doesn't infringe anyone's rights or break the law, and that it doesn't include other people's personal information without their permission.

## 5. Content and conduct rules

You may not create, upload, publish or share content, or behave in a way, that:

- involves minors in any sexual way, including child sexual abuse material, the sexualisation of minors, grooming or sextortion. **Zero tolerance:** we remove it, terminate the account, preserve information as the law requires, and report it to the appropriate authorities, including NCMEC;
- contains sexual content or nudity;
- promotes self-harm or suicide;
- offers real-money gambling or unlicensed betting;
- contains hate speech, harassment, bullying or threats;
- promotes illegal drugs or the misuse of alcohol;
- is terrorist or violent-extremist content;
- shows excessive real-world gore;
- infringes intellectual property, or circumvents copy protection;
- reveals personal information (doxxing) or impersonates others;
- contains malware, phishing, spam, or deceptive or fraudulent offers;
- breaks the law, or encourages others to.

Published games must carry an accurate age rating and the content descriptors you are asked for. You are the publisher of your games unless we agree otherwise in writing.

## 6. Reporting, moderation and appeals

- **Reporting:** report content or users that break these Terms or the law using Report in the app, or by email: safety@creadev.net for child safety, info@creadev.net for anything else. Include the link or username and the reason. Never download or share suspected child sexual abuse material; report it and describe where it is.
- **Our review:** we review reports and may act at our discretion, or on our own initiative, with or without automated tools. Actions include removing, restricting or unpublishing content; limiting features or monetisation; and suspending or terminating accounts.
- **Telling you why:** unless the law or safety prevents it, we tell you what we did and why.
- **Appeals:** reply to our notice within 6 months to appeal. A different person reviews the appeal. Users in the European Union may also use certified out-of-court dispute settlement bodies under the EU Digital Services Act.
- **Contact point:** our contact point for authorities and users under the EU Digital Services Act is info@creadev.net.

## 7. Content packs, templates and third-party assets

1. **Content packs and templates:** themes, biomes, models, animations, sounds and other content we provide are licensed to you for use inside Creadev projects and the games you publish through Creadev's publishing and export features. They are not sold to you.
2. **Third-party content:** some of that content comes from third parties under their own licences, and their terms also apply. We may remove or replace it at any time, for example if a licence changes.
3. **No extraction:** you may not extract, redistribute or resell Creadev-provided content on its own, or in a form that lets others extract it (for example raw files or unencrypted asset dumps). Publishing or exporting your game through Creadev's own features is allowed.
4. **User-made assets:** assets other users sell or share in the Creadev store are licensed under the terms shown on their product page.

## 8. Purchases, coins, subscriptions and refunds

- **Prices and taxes:** prices are shown before you buy. Taxes may apply.
- **Store purchases:** purchases made through Steam (including Creadev coins bought with your Steam Wallet) are processed by Valve, and Steam's refund policy applies. Purchases made through itch.io are processed by itch.io, and its refund policy applies.
- **Web purchases and subscriptions:** purchases and subscriptions made on our website are processed by Stripe. Subscriptions renew automatically until cancelled. You can cancel at any time from your Account page on creadev.net; cancellation takes effect at the end of the current billing period.
- **Coins and virtual items:** coins and virtual items have no cash value, can't be exchanged for money, and can only be used in the Services. They are a limited licence, not property. We may change their prices or availability with reasonable notice. Unused coins are not refunded when an account is closed, or when the Services are discontinued, except where the law requires a refund.
- **Gifts and promo codes:** these follow the terms shown when they are offered, and they can't be resold.
- **Consumer rights:** except where these Terms or the law say otherwise, fees are non-refundable. Your mandatory consumer rights are not affected, including withdrawal rights for digital content in the EU and UK, which you may waive when delivery starts immediately, as shown at checkout.
- **Selling your own products:** if you sell products through the Creadev store, the monetisation terms and platform fees shown when you enable selling apply. We may hold or reverse payouts for fraud or breaches of these Terms.

## 9. Multiplayer

Where multiplayer is available, you play with other users at your own discretion and section 5 applies to your behaviour. Creadev doesn't offer text or voice chat between users. Communication through third-party services, such as Steam, is governed by those services' terms.

## 10. Intellectual property notices (copyright)

- **Sending a notice:** if you believe content on the Services infringes your copyright, send a notice to info@creadev.net with your contact details, the work you claim is infringed, the location of the infringing material, a statement of good-faith belief, a statement that the information is accurate and that you are authorised to act, and your signature.
- **What happens next:** we remove or disable the content and notify the uploader, who may send a counter-notice.
- **Repeat infringers:** we terminate the accounts of repeat infringers.
- **Canada:** we also follow the notice-and-notice regime of Canada's Copyright Act.

## 11. Third-party services and infrastructure

The Services run on, and work with, third-party services and infrastructure that we do not own or control, including Google Cloud and Firebase (accounts, database, file storage and server functions), Amazon Web Services (AWS) (hosting and computing infrastructure), Steam, itch.io and Stripe. Their terms and privacy policies apply to your use of them. **We are not responsible for their availability, performance, security, data loss or changes**, and outages or failures of those services can make the Services or your content unavailable or lost.

## 12. Availability, storage and backups

- **No guaranteed availability:** we do not promise that the Services will be available at all times, uninterrupted, error-free or secure. They may be unavailable for maintenance, updates, failures of third-party infrastructure, or other reasons.
- **Online-only storage:** your projects, worlds and account data are stored only on our online services, which run on third-party cloud infrastructure. Creadev does not keep a copy of them on your device, and you may not be able to export, download or back them up yourself.
- **No guaranteed storage:** we store your User Content using third-party cloud services. **We do not guarantee that any User Content, project, save, upload or account data will be stored, preserved, recoverable or available**, now or in the future. Creadev is not a backup or archival service.
- **Your original files:** keep your own copies of the original files you upload (such as images, 3D models, audio, videos, fonts and documents), because we may not be able to return them to you. Where Creadev offers export or download features, you can use them to keep copies of your work.
- **You accept the risk:** you understand and accept that, because your content is stored online, it can be lost, corrupted or become unavailable, and that you may have no other copy of it.
- **Data loss:** content can be lost or corrupted, for example through software errors, third-party outages, security incidents or account deletion. To the fullest extent the law allows, we are not responsible for any such loss, and we have no obligation to restore lost content.

## 13. Disclaimers

- **"As is":** the Services and all content are provided **"as is" and "as available"**. To the fullest extent the law allows, we disclaim all warranties and conditions, whether express, implied or statutory, including merchantability, fitness for a particular purpose, non-infringement, availability, accuracy and data preservation.
- **Beta features** may be unstable and may change or be removed at any time.
- **Your legal rights:** nothing in these Terms excludes warranties or rights you have under consumer law that can't be excluded.

## 14. Suspension, termination, discontinuation and your content

- **You can stop at any time** and delete your account.
- **We may suspend or terminate** your access if you seriously or repeatedly break these Terms, if the law requires it, or to protect users or the Services. Where reasonable and lawful, we tell you why and how to appeal (section 6).
- **We may change or discontinue the Services:** we may change, suspend or permanently discontinue the Services, or any part of them (including features, content packs, publishing, the store, or the Creadev application itself), at any time and for any reason, including for business, legal, technical or financial reasons.
- **Notice of a full shutdown:** if we permanently discontinue the Services as a whole, we will try to give at least 30 days' notice in the app, on creadev.net or by email, unless the law, security, a third-party provider or circumstances beyond our control require a shorter notice. Where reasonably possible, we will let you export or download your User Content during the notice period. After the shutdown date we have no obligation to keep, return or provide access to any content or data.
- **After a shutdown:**
  - the Creadev application, games and worlds published with Creadev, and content packs may stop working, because they depend on our online services;
  - all licences we granted you under these Terms end;
  - **subscriptions** purchased on our website end, and we refund any prepaid, unused portion pro rata;
  - **coins, virtual items and other purchases** are not refunded, except where the law requires a refund; purchases made through Steam or itch.io follow that store's policies;
  - **creators** who sell through the Creadev store will be paid earnings that are owed and eligible for payout under the monetisation terms, within 90 days after the shutdown date, less fees, refunds, chargebacks and amounts withheld for fraud or breaches.
- **No liability for discontinuation:** to the fullest extent the law allows, we are not liable to you or anyone else for changing, suspending or discontinuing the Services, or for any resulting loss of access, content, data, purchases or earnings, other than the refunds and payouts described above.
- **After account deletion:** your User Content and account data are deleted as described in the Privacy Policy, except copies other users already acquired and records we must keep by law.
- **What survives:** sections 4 (licence for already-acquired copies), 7, 10, 11, 12, 13, 15, 16, 17 and 18 continue after termination or discontinuation.

## 15. Limitation of liability

To the fullest extent the law allows:

- **Excluded losses:** Creadev and its directors, officers, employees and contractors are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, goodwill, opportunity, **data or content**, or for service interruptions, including losses caused by third-party services or infrastructure, security incidents, or the change or discontinuation of the Services, even if we were told such damages were possible.
- **Overall cap:** our total liability for all claims relating to the Services or these Terms is limited to the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim, and (b) CAD $100.
- **Not limited:** liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law.
- **Where you live matters:** if you are a consumer in the EU, the UK, Quebec, Australia or another place whose law doesn't allow these limits, they apply only as far as that law permits.

## 16. Force majeure

We are not responsible for any delay, failure, interruption, data loss or other problem caused by events beyond our reasonable control, including failures or outages of cloud, hosting, network, payment or other third-party providers; cyber-attacks; power or internet failures; natural disasters; epidemics; war; government actions; or changes in law.

## 17. Indemnity

You agree to compensate Creadev for third-party claims arising from your User Content or your breach of these Terms or the law, to the extent the law allows. This doesn't apply to consumers where the law prohibits it.

## 18. Governing law and disputes

- **Governing law:** these Terms are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada that apply there.
- **Courts:** disputes go to the courts of British Columbia.
- **Consumers elsewhere:** if you are a consumer, you keep the protection of the mandatory laws of your country of residence, and you may bring proceedings in your local courts.
- **Talk to us first:** before filing a claim, please contact us at info@creadev.net so we can try to resolve it informally within 30 days.

## 19. Changes to these Terms

We may update these Terms. For material changes, we notify you in the app, on creadev.net or by email at least 30 days before they take effect, unless the law or security requires sooner. If you don't agree, stop using the Services and delete your account. Continued use after the effective date means you accept the changes.

## 20. General

- **Entire agreement:** these Terms, with the policies they reference, are the entire agreement between you and us about the Services.
- **Severability:** if a provision is unenforceable, the rest remains in effect.
- **No waiver:** if we don't enforce a provision, that isn't a waiver.
- **Assignment:** we may assign or transfer these Terms, for example in a merger, acquisition or sale of assets. You may not assign them.
- **Relationship:** these Terms don't create a partnership, joint venture, employment or agency relationship between you and us.
- **No third-party beneficiaries:** no one other than you and Creadev has rights under these Terms.
- **Electronic notices:** you agree that we may send you notices and other communications electronically, by email to the address on your account, in the app or on creadev.net, and that these satisfy any requirement for written notice.
- **Time limit for claims:** to the extent the law allows, any claim relating to the Services or these Terms must be brought within one year after it arises, or it is permanently barred.
- **Headings:** headings are for convenience only, and "including" means "including without limitation".
- **Language:**